Frequently Asked Questions


Product Questions


How do I know if my sewing machine will fit in a Tailormade cabinet?
Measure the base of your machine to determine if it fits in the cabinet opening (see below.) Note - it's also important for your machine to be positioned correctly when you are sitting in front of the needle (adequate space to the left of the needle in the sitting area below the top surface.)  Visit your Tailormade retailer for help with finding the right Tailormade cabinet for your machine.

Quilter's Vision Opening Size 25-1/4" x 12-5/8"
Eclipse Opening Size 25-1/4" x 12-5/8"
Gemini Opening Size 19-11/16"  x 10-3/16"
Compact Opening Size 18-7/8" x 11-1/4"


What is the recommended weight limit for Tailormade lifts?
Tailormade lifts can support machines weighing up to 35 pounds.


At how many levels can the hydraulic lift be locked?
Tailormade hydraulic lifts can be locked in three positions for flatbed sewing, free arm/embroidery, or storage.

How does the Tailormade lift work?
There is a black adjustment knob below the machine lift platform on the lift column that raises and lowers the machine to bring it  level with the top cabinet surface. If the lift does not move, it is locked and can be loosened by turning the knob counter-clockwise. 

What material is used to make Tailormade cabinets?
Tailormade cabinets are made from fiberboard composed of wood and other plant fiber compressed into boards. The fiberboards are finished with a high quality vinyl veneer that is mar-resistant and moisture resistant.

How much does the Tailormade Quilter's Vision weigh?
The Quilter's Vision cabinet weighs 155 pounds, and the caddie weighs 80 pounds, for a combined weight of 235 pounds.

How much does the Tailormade Eclipse weigh?
The Tailormade Eclipse weighs 163 pounds.

How much does the Tailormade Cutting Table weight?
The Tailormade Cutting Table weighs 220 pounds.

How much does the Tailormade Gemini weigh?
The Tailormade Gemini weighs 110 pounds.

How much does the Tailormade Compact Weigh?
The Tailormade Compact weighs 82 pounds.

Can Tailormade cabinet drawers be removed?
We do not recommend removing the drawers  as it can cause the drawer tracking system to become disengaged. 

Do you offer replacement parts?
There is a limited selection of replacement parts available.  Please contact your Tailormade retailer, who can order those parts for you.


Buying Tailormade Cabinets


How much do Tailormade cabinets cost?
Tailormade is sold exclusively by independent sewing retailers, and they each set their own pricing. Please use our retailer locator to find a retailer near you.

How much does it cost to ship the products to my home?
Tailormade cabinets are available to be picked up from your local retailer.  Please contact your retailer to find out if they offer local delivery.

Can I request a Tailormade brochure?
To request a Tailormade brochure click here.

Can I purchase in Canada?
At this time we do not have any Authorized Retailers in Canada.


Selling Tailormade Cabinets


How can my store become a Tailormade retailer?
Tailormade is distributed in the U.S. by Tacony Corporation.  For information on becoming a retailer, please contact us by clicking here